bloopers

I've heard so many people complain about their Internet or phone connections, especially when they most need it, to look for the 1st anniversary gift for him, to book a flight, or to meet a deadline (do you still remember the PLDT customer service controversy?).

For a whole week, I did not use my net, so I was quite annoyed when there was no connection, especially when I needed it to meet a deadline for work. Immediately I called up the hotline.

After all the interviews, all the agent could offer was for me to switch the ends of the yellow cable connecting the modem and the laptop. I said, "are you serious?" as I was expecting a more elaborate solution, like configuration or something. It still did not work after that, so he said a technician would have to personally check my connection. I was irked by the delay, but what can I do? I just emphasized the need to have it fixed within 24 hours.

And within 24 hours, the technician came. I welcomed him in a not-so-good mood (still annoyed by the connection problems). In a second, he fixed the problem. Apparently, the cable connecting the phone and the modem was not plugged to the phone! Oh my gosh, after all the bad mood, it was just a stupid mistake on my part! haha! The agent should have asked me to check all the cables that need to be checked. haha. It was really a simple solution after all.

In my shame, when he told me that the cable was pulled out, I just said, "the net was down since last night!" haha. What does that have to do with anything? When he opened the modem, I was half hoping it won't work. But it did. :p